I booked flights to Tenerife for my parents usual winter jaunt but near the date my mother was rushed to hospital with a infection the turned to septicemia, when she recovered i moved the flights forward and had to pay an extra £200 (£50 per flight/person) on top of the original £430. Unfortunately she was then found to have a tumour on her kidney and needed surgery so the next trip was cancelled. Unless you are actually dead there's no chance of getting the flight money back but i thought I'll at least claim the unused flight tax. Tried to claim after the date of the outbound flight but said i couldn't because it was prior to the return flight, waited until after the date of the return flight but now it says i can't claim because its over a month. The time between the flights was a month you cunts. Then i looked up the probable flight duty for the journey is only £13 and Ryanair charge a "reasonable" admin fee of £17 per flight/person so i was wasting my time anyway. Just send them an email suggesting they donate all the money they made on the unused flights to a cancer charity, i'm not expecting a reply.