675.cc • Triumph 675 Forum

More insurance connery

Discussion in 'General' started by Edski675, Jul 24, 2016.

  1. Edski675

    Edski675

    Thread Starter

    Administrator Staff Member

    Devitt this time. I sold the Sprint and I cancelled the insurance, and they charged me £27!!!!:mad::mad::mad: They say that there was relatively little credit and then they charge their rip off fees, well it would have been cheaper to do nothing and leave the policy continue!!

    Complaint lodged, don't suppose that that I'll get anywhere, I'm sure I could write the reply, which will be along the lines 'Dear Mr Austin, Thank you for your email and we are very sorry to read your complaint as we take customer satisfaction very seriously, now fuck off'.
     
  2. Captain Steffydog

    Captain Steffydog Moderator Staff Member

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    I'd have left it running TBH. I'm aware there are issues, but it's another years ncb gone out the window, and it's cost you £27 for the privilege.
     
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  3. PaulFargo

    PaulFargo

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    Wasnt there a story in MCN a few weeks ago about a guy who sold a bike and never contacted the insurance to cancel the policy. The buyer then crashed the bike killing himself and causing damage to another vehicles. The insurance company paid out and came after the original owner to recoup their loses.
     
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  4. SW73

    SW73

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    Correct. Edski, I know it breaks everyone's heart to pay money for nothing but the policy MUST be cancelled asap, ideally, before it leaves your possession. If it's left running and is involved in an accident the insurance company pay out.....then come after you, your house, savings etc to recoup their loss. Ridiculous it costs more to cancel but cheap compared to ending up in a rented flat above a chip shop with no possessions. How's the thinking going on a new bike? Could you not suspend the policy?
     
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  5. Captain Steffydog

    Captain Steffydog Moderator Staff Member

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    I dont have anything, bar my sarcasm, and I sold mine to a dealer, it sat in the showroom, so I was happy to let it run TBH.

    But I get your point :)

    Actually I just washed the car and found £2.27 so I could've list that again hehehe
     
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  6. Edski675

    Edski675

    Thread Starter

    Administrator Staff Member

    SW73 - I haven't hung up my leathers!! I want something smaller and lighter. Other financial commitments mean that it will be on a PCP and Triumph is expensive... there are a few interest free offers around but not nec on exactly what I'd choose, CBR650F for example.
     
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  7. Captain Steffydog

    Captain Steffydog Moderator Staff Member

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    Street Triple, it's the future :)
     
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  8. JamWheel

    JamWheel

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    Check out my thread on BeMoto, Edski, they don't charge fees to change the policy around mid term, don't know whether they do cancellation fees.
     
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  9. Edski675

    Edski675

    Thread Starter

    Administrator Staff Member

    I wasnt far off:

    Dear Mr Austin,

    Thank you for your email and your comments have been noted.

    Please find attached a copy of our terms of business that was forwarded to you via email when you accepted the policy in February 2016.

    The document clearly explains our terms of business, fees and charges made by the insurer to cancel a policy.

    If you have any further queries relating to this please do not hesitate to contact us.

    Yours sincerely

    Customer Service Team (PM)

    Devitt Insurance Services Limited ) T: 0345 300 4870

    North House – St Edwards Way

    Romford – Essex – RM1 3PP

    www.devittinsurance.com
     
  10. Rossgo

    Rossgo

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    You did the right thing by cancelling mate even though they rip you off for no reason as its the rider who looses out, unsure how they do to be honest, you don't claim and pay XXX amount surely they can afford to give back the last X amount of months cash as they haven't paid out anything to you through the previous months, if this all makes sense
     
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  11. Edski675

    Edski675

    Thread Starter

    Administrator Staff Member

    Well well. After stamping my feet and pointing out several times that I paid more than the year's premium, they have refunded me the excess they charged me in full
     
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  12. Rossgo

    Rossgo

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  13. mike_b

    mike_b

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    With regards to the new bike, the cbr650f I think looks pretty good. Might be a bit dull, and needs a bigger exhaust but the only way to find out is to try one out. And the 0%deal looks pretty tempting eh!?

    Have fun looking!
     
  14. It's ridiculous that it costs you to cancel the policy when there's time remaining. Surely the insurance company benefits by not risking having to pay out for that remaining time that you would've been insured. I can understand them not refunding you but to actually charge you is unfair.

    Next time instead of selling your bike, just crash it (into a Supercar if possible) and claim instead. Might as well get your money's worth.
     
  15. Stu675

    Stu675

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    Not really. When you're insuring someone as old as Ed, you think there's no chance of him having an accident that you're happy to have his six schillings and nine pence just sit there earning you interest. But if you have to actually pay someone to answer the telephone and do something (even if it's cancel his policy) then that's going to cost you money.
     

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